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These brokers working from Telus Rewards, in lieu of trying to keep the outdated loyal customers they make them go away to search for other service provider

Back again in the working day, you had a preference of companies. Now We now have megacorps that swallow every alternative option up therefore you're remaining with three possibilities spanning a whole country, all of which collude with eachother to extort It really is customers.

Simply just style the small print of one's inquiry inside a concept and it will be despatched to some human agent. Messaging Here's asynchronous (non-live), so you're able to close the application or go about your working day when the agent works toward getting you a resolution.

I needed to Get in touch with CS now with Chat as well as department I need to speak to is just obtainable by telephone. The CS on Chat organized a call back again at an arranged time slot. When that Division named me afterwards I bought everything sorted out.

I understand it's very irritating for the reason that I'm in the same condition, while it is in regards to the Television set sign which has been misplaced. 

If my problems are not addressed, I will probably be compelled to escalate this even more, which include to the Workplace of the President, the media, and the higher Organization Bureau.

  I am informed to talk to Loyalty and Resolution and nevertheless obtaining no wherever.  I have managed to speak to two individuals that called themselves administrators inside the Philippines, who could not enable me.

The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty locations and we have been grateful for the traditional Knowledge Keepers and Elders who are with us nowadays, those who have gone before us as well as youth that encourage telus billing support us.

so i known as the customer server (Jane) to solve the issue after detailing your situation and what It really is happen, The agent just facet along with her associate and he or she lied in regards to the credits and bargains they faraway from my account to be a faithful customer with Telus and he or she said the credits expired and no longer readily available, she Imagine i'm stupid, In the event the discounted has expired i should begin to see the expiration day on my Invoice like i see on home service bill.

My qualified helped me with my concern and answered all of my follow-up inquiries. You might have the ideal persons Operating to suit your needs!

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Hello @Ben708 we certainly price your loyalty with us and we wish to help. Remember to regulate your inbox for a information from us

Skilled was incredibly handy. I was having quite frustrated as absolutely nothing appeared to be Doing work. He walked me as a result of the method with basic Directions. And it last but not least worked. Great task!

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